Outlet Supervisor

The Outlet Supervisor is responsible for the efficient and professional service of food and beverages within the restaurant, ensuring a budgeted profit through tight cost and stock control. The role directly supervises team members and ensures that all guests receive optimum service in accordance with Hilton's standards, policies, and procedures.

Requirements

• Maintain a high customer service focus
• Take personal responsibility and initiative to resolve issues
• Contribute ideas and suggestions to enhance operational / environmental procedures
• Actively promote the services and facilities of Hilton hotels to guests and suppliers
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace
• Confidently know the food and beverage menu contents and explain them in detail to guests
• Understand dietary requirements and offer appropriate suggestions
• Perform other reasonable duties and responsibilities as assigned