General Evaluator, Patient Services / Access Specialist (non-clinical)
Hippocratic AIUnited States
Posted January 8, 2026
Full Time
About the Company
Hippocratic AI has developed the only safe, safety-focused Large Language Model (LLM) for healthcare, resulting in the only autonomous patient-facing clinical agents in the industry.
Job Description
We are seeking a Patient Access Evaluator to review and assess patient-facing Voice AI interactions focused on benefits navigation, coverage explanations, affordability, and access next steps. In this contractor role, you will listen to and interact with AI-led calls and evaluate whether the agent provides accurate, clear, and helpful guidance aligned with real-world patient access workflows.
Requirements
- 2–5+ years of experience in patient access, benefits investigation, reimbursement support, or financial navigation.
- Direct experience communicating with patients about insurance coverage, benefits, or affordability.
- Strong written and verbal communication skills.
- Ability to make clear, precise judgment calls when evaluating AI performance.
- Fluency in English.
- Reliable access to a computer and high-speed internet.
Benefits
- Flexible schedule, typically averaging 10–20 hours per week
- Opportunity to make an impact in the development of safe, life-changing AI in healthcare