Customer Service Representative (Insurance)
HomeServices of AmericaFredericksburg, Virginia, United States
Posted April 23, 2025
Full Time
About the Company
HomeServices of America, a Berkshire Hathaway Energy subsidiary, is the leading provider of integrated homeownership solutions across the United States. The company combines brokerage, mortgage origination, title and escrow, property‑and‑casualty insurance, home warranties, and relocation services under one umbrella, enabling a seamless experience for buyers and sellers. With a reputation built on integrity and a commitment to innovation, HomeServices empowers families to achieve their home‑ownership goals while driving industry‑wide advancements. Its deep financial backing and focus on transformative results set it apart as a trusted partner in the real‑estate market.
Job Description
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Requirements
- Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness.
- Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
- Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
- Perform any additional responsibilities as requested or assigned.
Benefits
- Medical
- Health Savings Account
- Dental
- Vision
- Life Insurance
- Paid Vacation (PTO)
- 401(k) with employer match
- Flexible Spending Account
- Employee Assistance Program (EAP)