Manager, IT Operations (Financial Group)
Hong Kong Job ConsultingHong Kong, Hong Kong SAR, Hong Kong
Posted January 5, 2026
Full Time
About the Company
Hong Kong Job Consulting specializes in talent acquisition and management for the banking, insurance, finance & asset management, multinational corporations, and IT sectors. The firm leverages an AI‑powered job matching platform integrated with a robust CRM system to streamline recruitment and enhance candidate placement. By combining industry expertise with advanced technology, Hong Kong Job Consulting delivers precise, data‑driven hiring solutions that reduce time‑to‑fill and improve workforce quality. The company positions itself as a trusted partner for organizations seeking efficient, high‑quality talent acquisition across Hong Kong’s dynamic professional landscape.
Job Description
Manager, IT Operations (Financial Group) A sizable and reputable Financial Group is looking for a high-calibre Manager in IT Operations to design, plan and lead the ITIL process, also supervise the operation team to deliver the BAU and manage services framework policies.
Requirements
- Design, plan and lead the ITIL process and managed operations, preparing professional reports and documentation
- Supervise the operation team to deliver the BAU, projects and service request and accomplish the project goals
- Design and draw IT operation and managed services framework policies, documentation, and reporting
- Prepare technical proposal and budget, including pros & cons of different solutions options
- Handle and respond to inquiries/requests from internal departments, and clients in related matters
- Provide suggestions for streamlining operational procedures, increasing productivity, enhancing operational control, and achieving resource utilization by means of the system continuously