Customer Onboarding Coach

Housecall Pro is looking for a Customer Onboarding Coach to support newly enrolled customers and help them achieve their goals. The role involves working in a high-velocity onboarding environment, listening to customer needs, and providing coaching and training to maximize customer retention and satisfaction.

Requirements

• 1+ years experience in full-time in a client-facing onboarding or support role
• Bachelor's Degree or equivalent
• 6+ months of outbound sales or prospecting experience (plus)
• Excellent English reading, writing, and verbal communication
• Hard-working, reliable, and adaptable
• Professional attitude and demeanor
• Curious and eager to learn

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits