Client Services Representative: Funds & Banking

Resolve client inquiries via calls, chats, and e-mails for asset and cash transfers related to client support. Ensure query resolution till completion within agreed service levels and client satisfaction. Deliver excellent client service while continuously challenging our process efficiency and behavior.

Requirements

• Previous client service experience within the financial and security service industry
• University degree (Bachelors) required
• Fluent in English (any other European language is a plus)

Benefits

• Competitive salary package
• Performance-based annual bonus (cash and stocks)
• Group Medical & Life Insurance
• Modern offices with free amenities & fully stocked cafeterias
• Monthly food card & company-paid snacks
• Hardship/shift allowance with company-provided pickup & drop facility
• Attractive employee referral bonus
• Frequent company-sponsored team-building events and outings