Sales and Service Coordinator

Role Overview

The Sales & Service Coordinator is an entry-level position that sits at the intersection of sales support, customer communication, and service operations. The role involves coordinating service requests, managing inbound inquiries, supporting outside sales teams, and ensuring a seamless experience for customers. No prior industry experience is required, and the company will train the right person.

What You Will Do

Answer inbound calls and emails, create and manage work orders, communicate repair status updates, support outside sales executives, coordinate scheduling, follow up on open estimates, and maintain organized records of customer interactions.

Why It Might Be a Fit

This position is designed for someone who wants to learn the commercial truck and trailer repair industry from the inside out. The company is looking for a self-starter with strong written and verbal communication skills, excellent email and computer proficiency, and a positive attitude and coachability.

Requirements

• Strong written and verbal communication skills
• Excellent email and computer proficiency
• Professional phone and email etiquette
• Organizational skills and attention to detail
• Self-starter mentality
• Positive attitude and coachability
• High school diploma or equivalent required

Benefits

• Competitive base pay with opportunity for performance bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Hands-on training in commercial fleet services and shop management systems
• A clear, defined career path with real advancement opportunities
• A supportive, team-oriented work environment recognized as a Top Workplace in Metro Atlanta
• The chance to break into a $50B+ industry with long-term career stability