Customer Financial Services Lead

Role Overview

Implements ICONIX’s credit and collection policies for designated Canadian and US customer accounts by monitoring and maintaining accounts within the prescribed credit terms, using proactive risk assessment methods and management of customer project limits. Provides training and coaching to the Customer Financial Services Team.

What You Will Do

Investigates new Credit Applications, Project Reports, Contracts, and PO Terms for Pre-qualification, up to a pre-approved limit of authority, providing feedback as required. Utilizes AR automation tools and ERP systems to streamline workflows and increase employee capacity.

Why It Might Be a Fit

Strong organizational, interpersonal, multitasking, analytical, prioritizing, leadership, coaching and mentoring skills. Strong and diplomatic negotiation skills with the ability to make sound and courageous decisions.

Requirements

• Certified Credit Professional Designation with the Credit Institute of Canada or general business degree
• Supervisory experience
• Knowledge of the Canadian and US construction industry and builder’s lien process

Benefits

• Base Pay: $75,000 Yr. - $81,000 Yr.
• Market Competitive Compensation
• Employee Incentive (Bonus) Plan
• Retirement Savings Program
• Comprehensive Health and Wellness Benefits
• Employee Referral Program
• Learning and Development
• Employee Discount Programs
• Generous vacation/paid time-off allowance
• Career advancement opportunities
• Flexible work arrangements
• Paid time-off to volunteer
• Work boot reimbursement
• Education assistance
• Stability of a three-generation Canadian-owned family business
• Family work atmosphere