Digital Client Success Manager

iHeartMedia is seeking a Digital Client Success Manager to join their team in Los Angeles, CA. The role involves post-sale project management and execution across a book of Podcast and Digital business, partnering with internal teams to support key growth areas.

Requirements

• Collaborating with internal departments to ensure that sold programs are booked & executed in alignment with operational and sales initiatives.
• Serve as the Primary Client Contact for all post sale programs.
• Maintain and optimize client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.
• Responsible for full delivery against dollars booked across all digital, social, and podcast deliverables.
• Lead/contribute to population of comprehensive wrap up report that provides informed internal recaps on performance & learnings to help drive incremental revenue and client renewals.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost
• A range of additional voluntary programs