Customer Service Representative

We are an on-site Patient Contact Center environment. This position requires the ability to professionally handle inbound and/or outbound calls pertaining to patient concerns with their billing statement of a health care nature and/or collect past due balances while maintaining and providing excellent customer service, appropriate levels of confidentiality, and the ability to work in a culturally diverse call center atmosphere.

Requirements

• Excellent organization, customer service and communication skills
• Moderate computer proficiency including working knowledge of Microsoft Office and/or Google Suite Tools
• Problem solving skills, good judgment, attention to detail, and follow-through are a must
• Ability to multi-task and work within multiple systems at the same time
• Able to work with little or no supervision

Benefits

• Competitive benefits package
• Healthcare
• 401k
• Paid time off