Systems Analyst
impact.comCape Town, Western Cape, South Africa
Posted March 23, 2026
Full Time
About the Company
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey.
Job Description
The Systems Analyst is responsible for the operational backbone of Customer Operations technology stack, owning the day-to-day health, configuration, and continuous improvement of systems that power how we work.
Requirements
- Deep, hands-on administrative experience with enterprise ticketing and chat systems
- Proven ability to analyze complex operational processes, identify inefficiencies, and design streamlined solutions
- Strong experience gathering requirements from multiple teams with competing priorities and translating them into coherent system design
- Proficiency in SQL and a strong understanding of data structures
- Strong working knowledge of APIs (REST)
- Basic scripting ability (JavaScript, Python) is a plus
Benefits
- Flexible Working
- Health and Wellness
- A Stake in Our Growth
- Investing in Your Growth
- Parental Support
- Technology Financial Support
