Associate Account Manager

Index Exchange is seeking an Associate Account Manager to join our US team, based in New York. In this role, you will support programmatic agencies and marketers who leverage Index Exchange’s technology through our Demand Side Platform integrations. You will be crucial to our daily client operations while also collaborating with the account management leads to help grow our existing relationships and evangelize the Index Exchange brand in-market.

Requirements

• 1-2 years of experience in digital media; client-facing experience
• Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment.
• Proven ability to leverage data and analytics to solve customer problems.
• Excellent written and verbal communication skills, with attention to detail and polish.
• Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated.
• Proficiency in Excel and other Microsoft Office programs is a requirement for the role. Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset.

Benefits

• Comprehensive health, dental, and vision plans for you and your dependents
• Paid time off, health days, and personal obligation days plus flexible work schedules
• Competitive retirement matching plans
• Equity packages
• Generous parental leave available to birthing, non-birthing, and adoptive parents
• Annual well-being allowance plus fitness discounts and group wellness activities
• Employee assistance program
• Mental health first aid program that provides an in-the-moment point of contact and reassurance
• One day of volunteer time off per year and a donation-matching program
• Bi-weekly town halls and regular community-led team events
• Multiple resources and programming to support continuous learning