The Consultant, Senior will help identify existing business processes that need to be addressed through the Infor WMS implementation cycle, provide a consultative approach to the successful and timely implementation of WMS software solutions for Infor's customers, and ensure that the integration/implementation process runs smoothly from start to finish.
Requirements
- Implementation of software in line with best practices
- Collaborating with the customer in a prescriptive manner to produce the required solution and achieve the desired outcomes
- Applying functional / product knowledge in combination with industry expertise to deliver exceptional outcomes for our customers
- Responsible for the WMS project lifecycle
- Configure, develop, maintain and support the WMS systems
- Provide general maintenance and system updates on WMS software
- Analyze problems to ensure their availability to users
- Perform consultancy and configuration of all core 'add-on' Infor products onsite and remotely
- Exhibit proficiency with software and software configuration
- Provide analysis and recommendations to clients on project phases, milestones, and overall progress
- Works independently on large and/or complex functional/technical projects
- Assists Sales Team with response to RFPs
- Development of standard demonstrations and supporting materials on various global demonstration environments
- Understand customer's needs & demonstrate the real impact of the project in terms of achieving customer benefit / outcomes
