Product Support Analyst, Senior

Infor is looking for a Senior Product Support Analyst to join our growing global support team. As a trusted advisor to our customers, you will take ownership of complex support cases, collaborate closely with cross-functional teams, and contribute to continuous service improvements.

Requirements

• Experience in Accounting, Finance, or a related field
• Experience working within a finance or accounting function, utilizing Finance/Accounting ERP systems as an end user in day-to-day operations
• Experience troubleshooting across applications, databases, and integration layers
• Customer engagement experience
• Experience working in a fast-paced, global environment with cross-functional teams

Benefits

• Medical benefits
• Paid vacation time
• Retirement plan