Customer Experience Manager

Join Ingram Micro as a Customer Experience Manager in Utrecht and be part of a dynamic sales team. As a key link between account managers and customers, you will strive for maximum customer satisfaction and ensure a strong order process manager. With a focus on ownership and autonomy, you will thrive in a commercial environment and have opportunities to develop your skills and knowledge.

Requirements

• First-line customer contact via phone and/or email
• Signal, understand and take care of account managers and customers
• Ensure that the order processing and order management are correct
• Support the team of account managers in achieving common revenue targets
• Cooperate with internal departments to help our customers in the best possible way

Benefits

• Competitive salary
• 20% revenue-driven sales commission (team target)
• Business mileage reimbursement
• Home work allowance
• Laptop
• Free and unlimited access to LinkedIn Learning
• Vitality (26 vacation days)
• Discounts on health insurance and other benefits