Inova Epic Revenue Cycle is looking for a dedicated Sr. Epic Certified Technical Specialist – Campaigns to join the Team. This remote role will be full-time working Monday – Friday day shift.
Requirements
- Manage intake, triage, and prioritization of new campaign requests
- Coordinate across marketing, population health, quality, digital experience, and patient access teams to streamline workflows
- Design, configure, and build campaign workflows in Epic, including message delivery testing across channels (MyChart, SMS, email)
- Partner with SMEs, business owners, and governance groups to gather requirements and align on campaign design
- Support reporting, testing, validation, and outcomes tracking throughout the campaign lifecycle
- Maintain documentation, standards, content updates, and campaign calendars in collaboration with Marketing and Digital Experience
- Drive continuous improvement, error resolution, and communication with operational leaders on campaign effectiveness and adoption
Benefits
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost
- Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities
