Principal Engineer

Intercom is on a mission to help customers provide incredible customer experiences online. The company is leading the market in AI customer service with Fin by Intercom and Helpdesk by Intercom. The Principal Engineer will lead the definition and execution of key strategic initiatives and work closely with designers, product managers, researchers, and data analysts.

Requirements

• Significant, demonstrated impact that your work has had on the product and/or the teams
• Deep knowledge of a high-level programming language
• Experience with Distributed systems
• 2+ years of experience as the primary technical leader for a team
• Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users

Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done