Senior Editor

We're looking for an experienced Senior Video Editor to help build the core video capability for Intercom. This role will be a foundational member of a small, high-impact video team within the Intercom Creative Studio, responsible for shaping how our stories, products, and campaigns come to life through video.

Requirements

• 6–8+ years of professional video editing experience
• Strong portfolio or reel showcasing brand storytelling, customer stories, campaign work, and performance marketing edits
• Exceptional editorial judgment—strong instincts for story, pacing, rhythm, and emotional tone
• Comfort working across a wide range of formats, from cinematic long-form to short-form and performance-driven cuts
• Strong technical editing skills, including color, sound design, and delivery for multiple channels
• Ability to independently manage projects from raw footage to final delivery
• Experience collaborating closely with motion designers and integrating animation into editorial workflows
• Highly organized, detail-oriented, and comfortable juggling multiple projects at once
• Clear, respectful communicator who works well with cross-functional stakeholders
• Proficiency in Adobe Premiere Pro is a must (After Effects familiarity a plus)
• Experience with basic video production, including shooting, lighting, and audio for interviews or small-scale productions
• Strong interviewing instincts and ability to help subjects feel comfortable on camera
• Comfort working on set with producers, creatives, and external partners
• A growth mindset and comfort working in evolving, ambiguous environments
• Interest in helping shape and scale a world-class in-house video function

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!