Collections Call Center Agent

Collections Call Center Agent responsible for managing and recovering outstanding debts owed to the company by directly contacting debtors, negotiating payment plans, and ensuring timely payments. The role involves contributing to the company’s strategic goals, providing exceptional customer service, and meeting production goals.

Requirements

• Excellent verbal communication skills
• Strong active listening, negotiation, and persuasion skills
• Ability to analyze problems and resolve them in a timely manner
• Capability to work in a rapidly changing, deadline-driven environment

Benefits

• Supportive work environment
• Rich training & development activity
• Exciting career opportunities and a solid internal career path
• Hybrid work model allowing to combine work from home and office