Senior Market Research Manager, Employee Experience

As a Senior Market Research Manager in Employee Experience, you will play a pivotal role in designing and executing employee listening programs, managing platform implementations, analyzing and reporting on actionable insights to our clients. You’ll support some of Canada’s leading organizations in navigating workplace transformation and talent strategy.

Requirements

• Contribute to all aspects of the research process, including research design, questionnaire development, survey programming, data quality assurance, analysis, and report delivery
• Manage research programs from launch to long-term execution, with a focus on ensuring consistency, insight, and impact
• Act as a main point of contact for our clients—building strong, consultative relationships and delivering timely updates and recommendations
• Support internal process documentation and identifying opportunities for continuous improvement in service delivery
• Collaborate with internal teams (data processing, analytics, operations) and external partners (e.g., platform vendors) to ensure high-quality execution
• Mentor and support junior team members, contributing to their development and success

Benefits

• Generous Paid Time Off
• Healthcare plans
• Wellness benefits