Trust Operations Supervisor
Isabella BankMount Pleasant, Michigan, United States
Posted December 1, 2025
Full Time
About the Company
Isabella Bank Corporation is a mid-Michigan financial services holding company that operates the Isabella Bank subsidiary, serving individuals and businesses through 31 branches, nationwide ATM access, and comprehensive online banking. The bank specializes in a broad spectrum of lending products—including commercial real‑estate, agricultural, residential, consumer, and student loans—as well as credit cards, while offering a full suite of deposit accounts—checking, savings, money‑market, and certificates of deposit. Its value proposition lies in combining local community presence with modern digital convenience, supported by trust services, safe‑deposit boxes, and brokerage options through Raymond James Financial Services. The institution competes with other regional banks and credit unions, and its performance is sensitive to interest‑rate fluctuations and local economic conditions.
Job Description
The Trust Operations Supervisor is responsible for overseeing the operations function, supervising staff, and maintaining compliance. The role requires excellent attention to detail, strong communication skills, and proficiency in computer systems. The supervisor will work closely with the Wealth Manager and outside operations provider to ensure efficient and accurate operations.
Requirements
- Coordinate operations function with outside operations provider
- Supervise and train operations staff
- Keep informed on system enhancements to improve efficiencies
- Independently research and resolve processing issues
- Keep staff informed about system updates/features
- Oversee compliance in operations
- Prepare information for annual trust audits
- Responsible for vendor management program
- Manage proxy system
- Responsible for maintenance of account review system and performance system
- Review tax reporting
- Other duties as assigned
