Head of Experience Design

We are seeking a Head of Experience Design to build on our strong design foundation and evolve it further as the company scales, changes focus to a multiproduct platform, and our AI capabilities mature. As Head of Design, you will lead and develop our Product Design function, with a focus on simplicity, usability, and customer outcomes for solopreneurs and micro-businesses.

Requirements

• Senior leadership experience building and scaling high-performing product design teams
• Strong point of view on simplicity, usability, and user-centered design
• Demonstrated ability to evolve design systems and experience quality at scale across the full customer journey
• Practical experience integrating AI into design workflows to improve speed and outcomes
• Deep empathy for small businesses, solopreneurs, or similarly constrained customer segments
• Comfort operating across product, brand, content, and lifecycle design
• Strong collaboration skills and a systems-thinking mindset
• High standards, clear taste, and the ability to raise the bar without creating friction
• Experience in optimising for conversion while not detracting from usability

Benefits

• Annual compensation reviews
• Remote office set-up bonus
• Unique workation policy
• Employee assistance program
• Up to three free Jimdo websites for personal or professional projects