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Job description
As a customer representative, you will receive incoming calls and emails. Your daily work includes tasks such as: Process incoming calls and emails, Troubleshooting, Use various processes and methods from your initial training to solve problems, Ensure that a high level of customer service is provided.
Process incoming calls and emails, Troubleshooting, Use various processes and methods from your initial training to solve problems, Ensure that a high level of customer service is provided.
You speak German at a native level and speak fluent English (B2), Experience in customer service is an advantage, but not a must, Good computer skills, Excellent problem-solving skills with the ability to research and identify the right information, Excellent communication skills and are service-oriented, professional, and thorough.
Company
Corporate Services
Job Squad is a multilingual recruitment firm headquartered in Copenhagen and Sliema that specializes in placing Scandinavian, Dutch, German, and Finnish talent across Europe. Leveraging native language expertise and deep local market knowledge, the company matches candidates with roles that align with their skills and cultural fit. Its core mission is to enable professionals to secure rewarding overseas positions while ensuring a smooth, secure transition into new countries. By combining personalized career guidance with robust support networks, Job Squad differentiates itself as a trusted partner for both job seekers and employers seeking culturally aligned talent.
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