Quality Dental Specialist

The Quality Dental Specialist is responsible for managing and analyzing incident reports, conducting root cause analyses, and preparing management reports to identify trends and improvement opportunities. The role requires proficiency with Microsoft products and software systems, and collaboration with providers, staff, and leadership to promote a culture of quality, safety, and continuous improvement.

Requirements

• Demonstrates proficiency with working within various Microsoft products such as Excel, and software systems including, but not limited to, electronic health record systems and 340B third party administrator software systems.
• Assist the Compliance Officer in completion of additional reports, reviews and gathering data and metrics on investigation outcomes.
• Attend compliance meetings, departmental meetings, committee meetings, team meetings and vendor calls, as assigned.
• Process incident reports within the Compliance Tracking system.
• Prepare management reports highlighting outcomes, trends, patterns, and benchmarking data.
• Conduct root cause analyses related to incident reports.
• Facilitate Morbidity & Mortality (M&M) reviews for the dental department.
• Maintain knowledge of skilled dental practice requirements and provide education to providers and staff.
• Build collaborative relationships across the department to promote a culture of quality and safety.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.

Benefits

• Medical and Prescription Drug Coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dental and Vision Coverage
• Retirement Plan
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Additional Voluntary Benefits