IT Help Desk Support - Level III
K2 StaffingMaryland, United States
Posted September 25, 2025
Full Time
About the Company
K2 Staffing is a veteran recruiting firm built on four decades of business and talent-placement expertise. The company specializes in sourcing and retaining high-quality professionals for long-term roles, using a rigorous discovery process that yields customized hiring plans tailored to each client's needs. By combining advanced technology with a 'high-tech, soft-touch' approach, K2 delivers precise candidate matches while maintaining personal relationships that prevent short-term hires and costly misplacements. Its commitment to both candidate and client success makes K2 a trusted partner for organizations seeking lasting talent solutions.
Job Description
Our client is a leading IT Solutions Company seeking a Help Desk Support Level III Technician with proven experience in technology and excellent communication skills.
Requirements
- Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- 2-3 years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
Benefits
- Challenging work
- Career opportunities
- Pleasant work environment
- Ongoing training