As an Onboarding Support Specialist, you’ll play a critical role in ensuring customer data, configurations, and operational setup are accurate, complete, and delivered on time during onboarding and ongoing lifecycle events.
Requirements
- 1+ year of relevant work experience in operations, onboarding, customer support, or client services
- 1–2 years of customer service experience, with comfort supporting customers and internal stakeholders
- Experience in B2B account management, client services, or a comparable role preferred
- Strong attention to detail with the ability to work through complex, process-driven tasks accurately
- Solid project and task management skills with the ability to prioritize competing requests
Benefits
- Medical, dental, and vision insurance for you and up to three eligible dependents
- Work-from-home allowance
- Rice subsidy
- Meal allowance per working day
- Laundry allowance
- 15 paid time off days per year (which includes 5 Karbon Days per year)
- 7 Sick leave days per year
- Internet and work-from-home subsidy
- Discretionary bonus program