JEWELRY/SALES SPECIALIST

We are seeking a Jewelry/Sales Specialist to join our team. As a sales professional, you will provide excellent customer service, achieve personal sales targets, and promote Diamond Parties and special events. You will also work with teammates to achieve store goals, create a positive working atmosphere, and support each other to combine individual strengths to enhance team performance.

Requirements

• Model Customer 1st behavior
• Achieve personal targets that drive sales
• Promote Diamond Parties and special events with every customer
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Foster life-long emotional connections with customers by clienteling
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
• Attend required monthly meetings
• Operate point of sale (POS) and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays and overtime

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) retirement plan
• Employee discounts
• Paid time off