Provide exceptional customer service to help people live healthier lives by treating customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and providing the right products, services, and care at the right time with fair and accurate pricing.
Requirements
- Comply with local, state, and federal regulations
- Maintain departmental standards
- Count, measure, and prepare specified product using company best practices
- Complete billing procedures adequately
- Answer phone and triage calls and answer inquiries as appropriate
- Understand and adhere to guidelines on accepting and tendering vendor coupons
- Understand and follow the company guidelines on the operation of the cash register
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
- Support company health and wellness initiatives
- Put away legend orders, including Central Fill deliveries
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
- Valuable associate discounts on purchases, including food, travel, technology and so much more
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways
