Logistics – Operations, Customer & Office Support
Larkin Express LogisticsBuffalo, New York, United States
Posted July 5, 2024
Full Time
About the Company
Larkin Express Logistics delivers reliable freight solutions across North America, specializing in both standard and project shipments. Leveraging a blend of proprietary assets and a vetted network of pre-qualified carriers, the company ensures timely, customized transportation for a diverse clientele. This dual-asset strategy provides flexibility, scalability, and consistent service quality, setting Larkin Express apart in the logistics industry. The firm’s culture values operational excellence, customer focus, and continuous innovation, attracting professionals who thrive in a dynamic, performance-driven environment.
Job Description
The individual in the operations, customer & office support role is a trusted, central point of contact for our carriers, customers and supporting our day-to-day operations.
Requirements
- Schedule and manage pickup and deliveries of shipments
- Maintain continuous communication with carriers and customers
- Set up customs clearances with Canadian/US customs brokers
- Maintain customer profiles and enter shipments into McLeod software
- Solicit freight quotations for Spot and Contract markets
- Schedule pickup and delivery
- Maintain and update accurate information in company's operating systems
- Coordinate daily carrier activities with customers and operations team
- Adhere to established operating procedures
- Assist drivers with setting up Macropoint tracking application on their phones
- Assist team with collecting Proof of Delivery (POD's) for timely invoicing