Senior Complaints Operations Manager

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're a fintech unicorn with a team of over 700 people, profitable since 2017, and backed by top investors. Join us to take ownership and drive impact in a fast-growing environment.

Requirements

• Significant experience leading teams within the financial services sector
• Deep, practical knowledge of FCA regulatory requirements and DISP rules
• Proven ability to manage and influence key influencers and decision-makers
• Strong communication skills, both written and verbal
• A track record of prioritising and delivering in a fast-moving, high-growth environment
• A self-starter who is willing to dive into the details of the team's work

Benefits

• Best-in-class compensation, including equity
• Private health insurance
• Fully stocked kitchen with breakfast, lunch, snacks, and drinks options