Director, Commercial Insights & Analytics

Role Overview

This role is primarily responsible for generating business insights to enhance the performance of Syneos Deployment Solutions, including promotional, market access, and medical teams. The Director, Commercial Analytics & Insights drives business information acquisition, analysis design + execution, as well as reporting/visualization. The director acts as an analytics strategy lead and will oversee a team of analysts and managers in creating actionable insights via ad-hoc and proactive analyses, in addition to recurring reports/dashboards for internal and client stakeholders.

What You Will Do

Client-facing lead for analytics and reporting services from pre-implementation to project shut down, including gathering specifications for metrics and KPIs, report generation, developing/maintaining timelines, working with managers to assign resources, QC, and execute on insight generation activities. Lead design of new reporting + analyses initiatives incorporating advanced methods such as machine learning.

Why It Might Be a Fit

The ideal candidate has 10+ years of experience in analysis design and execution of U.S. pharmaceutical commercial analytics + reporting projects, experience with Consumer Product analytics, and 5+ years managing teams. Strong analytical, mathematical, and quantitative skills using one or more tools: e.g., SQL, Python, R, SAS, Excel power user.

Requirements

• Bachelor’s Degree, preferably in quantitative area (e.g., statistics, data science) or related field
• 10+ years of experience in analysis design and execution of U.S. pharmaceutical commercial analytics + reporting projects
• Experience with Consumer Product analytics
• 5+ years managing teams
• Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams.
• Strong analytical, mathematical, and quantitative skills using one or more tools: e.g., SQL, Python, R, SAS, Excel power user.
• Good knowledge of CRM systems including but not limited to Salesforce.com, and Veeva.
• Experience with visual analytics platforms (e.g., PowerBI, Tableau, Qlik) and pharma data sets.
• Ability to communicate analysis findings effectively with National Business Directors as well as clients in a variety of functional areas such as: sales management, medical affairs, market access, managed care, and brand teams.
• Strong interpersonal skills with the ability to interact with all levels of employees.
• Strong attention to detail.
• Ability to multitask, work under deadlines, manage customer expectations and execute timely deliverables.
• Excellent oral and written communication skills.
• Strong client relationship management skills.

Benefits

• Competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• Flexible paid time off (PTO) and sick time
• Paid holidays