We're looking for a Sr IT Systems Engineer to join our team. The role involves providing advanced Tier II support, troubleshooting, and repairing network devices, tools, and services for a nationwide fiber optic transport network. The ideal candidate will have a strong background in IP and network management, with expertise in protocols, tools, and products such as SolarWinds, Cisco Identity Services Engine, and EIQ SecureVue. The role requires a Top Secret/SCI clearance, and a Bachelor's degree or equivalent experience in an Information Technology field is preferred.
Requirements
- Serves as the Network Operations Center (NOC) primary point of contact (POC) for problem escalations
- Operates as network technical lead on internet protocol (IP) and network management (NM) activities
- Troubleshoots, identifies, and resolves logical and physical network issues
- Provides technical input to operational documentations and standard operating procedures (SOP) for IP and NM discipline supporting the NOC
- Maintains Circuit Layout Records (CLR), network diagrams, IP routing spreadsheet, and other supporting documentations
- Provides technical guidance and direction to junior technicians
- Provides expertise to monitor, diagnose, and troubleshoot network problems in a mixed vendor environment
- Interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problems
- Assists TTU/MOP for subtending devices and conducts turn-up activities for routing/switching platforms and some optical transport platforms
- Administers network management applications such as SolarWinds for monitoring, Security Technical Implementation Guides (STIG) compliancy checks, and firmware upgrades
Benefits
- Health
- Life
- Voluntary Lifestyle benefits