Team Leader

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. The company serves customers in North America, Europe, Asia Pacific and the Middle East. Learn more at lxt.ai.

Requirements

• Manage team of workers, assign tasks and monitor performance
• Ensure workers productivity and utilization
• Ensure daily/weekly actual performance meeting the forecast plan
• Ensure team engagement and satisfaction
• Perform regularly one to one with each team member
• Align with OPEX to enforce quality and ensure quality metrics are met
• Lead and supervise projects with the most efficiency and to assure the highest quality and productivity of the team
• Meeting SLAs in delivery and quality
• Drive cross-functional collaboration to ensure operational efficiency and success
• Ensure resource availability and allocation and of correct assignments
• Use appropriate verification techniques to manage changes in project scope, schedule, and desired efficiencies
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed, following a clear reporting process for reporting on performance metrics status such as “productivity, attendance, quality, capacity updates, etc.”
• Takes ownership for unexpected situations and drives solutions for solving problems, when they exist
• Establish and maintain relationships with internal & external stakeholders
• Create and maintain comprehensive project documentation
• Support and follow up on trainings for new hires, as well as coaching for existing ones
• Handle and resolving conflicts efficiently
• Management of security tokens by assigning and deleting access when required