Manager, Sales and Customer Service
Macy'sNew York, United States
Posted February 2, 2026
Full Time
About the Company
Macy's is a dynamic and inclusive environment with competitive pay and benefits.
Job Description
Macy's is seeking a Manager, Sales and Customer Service to lead initiatives to increase shopper loyalty and uphold customer service standards. The ideal candidate will have 3-5 years of management experience in retail and strong leadership and customer service skills.
Requirements
- Leadership and Team Building
- Customer Service Excellence
- Sales and Performance Management
- Analytical Skills
- Operational Management
- Cross-functional Support
- Talent Development
- Conflict Resolution
- Communication Skills
- Technical Proficiency
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program
- Tuition reimbursement