Make-A-Wish Canada creates life-changing wishes for children with critical illnesses. The Senior Manager, Donor Growth & Retention will lead key mass fundraising programs and strategies to drive donor acquisition, retention, and long-term value.
Requirements
- Post-secondary education in fundraising, marketing, business, communications, or equivalent experience, training and education.
- 7+ years of progressive experience in direct response fundraising or performance marketing.
- Proven ownership of revenue targets and budget management.
- Experience leading multi-channel marketing and fundraising campaigns.
- Strong knowledge of segmentation, CRM systems, and marketing databases.
- Expertise in performance measurement (response, retention, conversion, donor lifetime value).
- Experience in people leadership or leading cross-functional teams and vendors/agencies.
- Strong strategic planning and revenue growth capabilities.
- Advanced analytical, forecasting, and project management skills.
- Excellent communication and stakeholder management abilities.
- A clear Criminal Background Check is required.
Benefits
- Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
- A collaborative team environment where you feel valued and inspired
- An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation & Wish paid hours
- Annual vacation starting at three weeks & additional paid leaves
- Work/life balance and flexibility
- Hybrid working environment
- Employee Wellness Program
- Corporate discounts
- Continuous learning, development and internal training opportunities
- Fun employee activities, contests, and more!
