System Administrator, ServiceNow
Mark Anthony Inc.Vancouver, British Columbia, Canada
Posted February 12, 2026
74000 - 90000 CAD
Full Time
About the Company
Mark Anthony Group is an entrepreneurial drinks company built from the ground up by thinking differently, innovating and doing the unexpected.
Job Description
We are seeking a System Administrator, ServiceNow to join our team at Mark Anthony Group. As a key member of our Service Management Office (SMO), you will be responsible for the day-to-day operational stability, governance, and continuous improvement of our enterprise ServiceNow platform.
Requirements
- 3+ years of hands-on experience administering ServiceNow in an enterprise environment
- Strong working knowledge of ITSM (IT Service Management), ITIL frameworks, and CMDB (Configuration Management Database) structures
- Experience configuring ServiceNow components including Flow Designer, Studio, Update Sets, ACLs, business rules, and scripting
- Demonstrated ability to perform root-cause analysis and resolve complex platform and configuration issues
- Strong documentation, communication, and stakeholder collaboration skills in a fast-paced environment
Benefits
- Company-matched RRSP contributions
- Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health
- Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
- Paid time off
- An extensive offering of world leading learning and development programs to empower your career development
- Located in a prime Vancouver neighborhood (near transit)
- Hybrid work environment of 4-days a week in-office
- Company paid parking
- Complimentary building gym
