Toallero

The Housekeeper at The Westin Resort & Spa Cancun is responsible for ensuring that the pool, spa, and beach areas have efficient towel and furniture service, while also ensuring cleanliness, order, and cordial treatment of guests.

Requirements

• Deliver, register, and recover towels in a controlled manner for guests and owners.
• Maintain the towel service area always clean, organized, and stocked.
• Support the placement, organization, and cleaning of loungers, umbrellas, and furniture in pools, spas, and beaches.
• Ensure that the resort's towel and furniture usage norms are respected.
• Coordinate with the laundry department to provide timely clean towels and report shortages.
• Provide basic information on pool, spa, and beach services, or channel requests to the corresponding departments.
• Report incidents, maintenance needs, or special situations to the immediate supervisor.
• Support the logistics of special activities in recreational areas when required.
• Comply at all times with the hotel's hygiene and safety protocols.