Customer Success Manager

We're looking for a Customer Success Manager to help creators, coaches, and sellers extract real value from our AI-powered CRM. This is a fully remote role in Canada with a salary range of $60,000 - $70,000.

Requirements

• 2+ years in customer success, account management, or client experience (ideally in B2B SaaS)
• Strong communication skills, you can simplify the complex and teach with clarity
• Data-driven: you understand how to track metrics like usage, churn, and LTV
• Self-motivated and able to manage your own projects in a remote environment
• Empathy for creators and small teams and excitement about helping them grow

Benefits

• Generous Paid Time Off
• 401k Matching