ITSM Administrator
Masters Career Consultancy Pte LtdSingapore, Singapore
Posted January 6, 2026
Full Time
About the Company
Masters Career Consultancy Pte Ltd is a staffing and talent acquisition consulting firm that partners with leading businesses across a range of industries. The company specializes in delivering customized recruitment solutions, leveraging deep industry knowledge and a partner‑centric approach. By aligning its strategies closely with client goals, Masters Career Consultancy ensures a thorough understanding of each organization’s unique talent needs. This collaborative model sets the firm apart, enabling it to consistently achieve successful hiring outcomes and foster long‑term client relationships.
Job Description
An ITSM Administrator manages and optimizes the IT service management platform, handling service requests, upgrades, documentation, and troubleshooting, while ensuring compliance with IT security standards.
Requirements
- Bachelor's degree in IT or related field.
- 3-5 years of experience with ITSM platforms (e.g., ServiceNow, BMC Remedy).
- Strong knowledge of ITIL processes and service catalog management.
- Experience with ITSM tool configuration and automation integration.
- Familiar with reporting tools and IT security best practices.