Account Manager

MCG is a leading healthcare organization dedicated to patient-focused care. The Account Manager will serve as the primary point of contact for MCG customers, addressing account questions and customer service issues, and coordinating resources to meet client needs.

Requirements

• BA/BS degree
• Experience in healthcare and/or software/technology service industries
• Experience with CRM solutions, especially Gainsight and Salesforce
• Experience in Account Management, Customer Service or other market-facing roles with proven results.
• Collaborative orientation with focus on customer outcomes and customer value

Benefits

• Remote work
• Occasional travel expected for company-sponsored events
• Medical, dental, vision, life, and disability insurance
• 401K retirement plan
• Flexible spending and health savings account
• 15 days of paid time off + additional front-loaded personal days
• 14 company-recognized holidays + paid volunteer days
• up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
• LGBTQ+ Health Services
• Pet insurance