Let'sGo!

MediaMarktSaturn Germany is seeking a customer service role focused on the management and implementation of national service strategies. The role involves analyzing customer satisfaction, leading teams, handling customer escalations, and managing customer-related activities. It's a customer-facing position requiring strong communication, analytical, and leadership skills.

Requirements

• Completed service-oriented vocational training (ideally hospitality & trade, event industry) or a (dual) degree with a focus on trade/marketing
• Several years of professional experience in trade
• Strong customer and service orientation
• Strong leadership skills
• Experience in social media
• Strong analytical skills
• Effective communication skills
• Willingness to support the team after work hours / evenings and at the weekend

Benefits

• Job Information
• Recruiter
• Personal consultation
• Fitness cooperation
• Customized training
• Paid vacation
• Contributions to pension
• Christmas and holiday bonus
• Smartphone