The General Manager will work closely with the owners to understand, develop, and implement the goals of the company, improving efficiency and increasing departmental profits.
Requirements
- Provide leadership and direction to a team of people
- Manage operations and finances of the business
- Recruit and train new hires on business practices
- Drive the development of employees
- Ensure that the quality of work or service is maintained
- Design strategy and set goals for growth
- Control budgets and optimize expenses
- Ensure employees are motivated and productive
- Developing key performance goals and managing the performance of staff
- Creating and implementing strategies for business growth
- Hiring new staff within a department or business unit
- Ensuring that departments or units deliver quality offerings to clients
- Working closely with account managers and other senior staff to retain clients
- Developing new solutions to meet client needs
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
- Managing the budget and monitoring the financial health of a location or business unit
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Prepare regular reports for upper management
- Ensure staff follow health and safety regulations
- Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)