Customer Success Manager
MegaportMaryland, United States
Posted March 13, 2026
Full Time
About the Company
Megaport is the global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud, data centers, and each other.
Job Description
Megaport is seeking a Customer Success Manager to own and manage commercial relationships with customers, driving post-sale account growth, customer retention, and long-term value creation. The ideal candidate will have 3+ years of experience in Enterprise software, Internet/Telecommunications, Account Management, or Customer Success roles, with strong verbal and written communication skills.
Requirements
- 3+ years experience within the Enterprise software market or Internet/Telecommunications industries
- 3+ years experience in an Account Management or Customer Success role
- Proven ability to work in a fast-paced technical environment
- Strong verbal and written communication skills
- Ability to identify customer needs and present suitable solutions
- Ability to deliver revenue results and operate in a consultative-based selling approach
Benefits
- Flexible working environments
- Birthday Leave
- Generous study and training allowance + 5 days paid study leave
- Creative, fun, and contemporary workspaces
- Motivated team of industry experts and new talent
- Celebrated success with âLegendâ and âKudosâ Awards
- Health and wellness program
