Director, Consumer Satisfaction
MezzettaAmerican Canyon, California, United States
Posted December 10, 2025
200000 - 220000 USD year
Full Time
About the Company
Mezzetta is a national leader in specialty olives, peppers, and sauces, committed to quality and customer satisfaction.
Job Description
Mezzetta is seeking a Director of Consumer Satisfaction to lead and execute quality control strategies across their product lines, with a focus on product and process improvement and supplier quality. The ideal candidate will have experience in CPG Quality and Food Safety environments and a strong background in quality systems, process improvement, and food manufacturing.
Requirements
- 10+ years experience in CPG Quality and Food Safety environments
- Minimum 4 year technical degree preferably in Food Science or related industry
- Strong background in quality systems, process improvement, and food manufacturing
- Experience with HACCP, GFSI, BRC, and FSMS preferred
- Skilled in managing complex operations and solving technical problems
- Knowledge of manufacturing processes, machinery, and food safety protocols
Benefits
- 401k Matching
- Retirement Plan
- Paid Time Off
- Health Insurance
