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Customer Care Executive
MindPlus (Pvt) LtdColombo, Western Province, Sri Lanka
Posted December 11, 2025
Full Time
About the Company
MindPlus (Pvt) Ltd is a full‑service digital solutions provider that builds custom websites, mobile apps, and WordPress sites while delivering data‑driven digital marketing, SEO, and ad management across social platforms. The company blends creative design with technical expertise, offering PHP development and cross‑platform app solutions tailored to each client’s business goals. MindPlus differentiates itself through a dedicated, collaborative team that focuses on measurable results, helping businesses accelerate growth in a rapidly evolving digital landscape. With a strong emphasis on innovation and strategic thinking, MindPlus partners with companies of all sizes to unlock digital potential and drive measurable success.
Job Description
We are seeking a dedicated and customer-focused Customer Care Executive to join our client who is a Dubai-based shipping company in Sri Lanka. The ideal candidate will have prior experience in a similar role, providing exceptional customer service in the shipping or logistics industry.
Requirements
- Minimum of 2 years of experience in customer care or a similar role within the shipping or logistics industry
- Strong communication skills, both written and verbal, in English
- Ability to handle customer inquiries, complaints, and resolve issues efficiently
- Knowledge of shipping procedures and logistics
- Proficient in MS Office applications
- Strong organizational and multitasking skills