Client Success Executive (APAC Hours)
MintelKuala Lumpur, Kuala Lumpur, Malaysia
Posted November 11, 2025
Full Time
About the Company
Mintel is the world's leading market intelligence agency, providing research and intelligence solutions to consumer-focused businesses for over 50 years.
Job Description
Mintel is looking for a Client Success Executive to provide reactive and proactive client support to Mintel's global client base across all sectors of our business. The role will primarily support our APAC clients, but also our global client base.
Requirements
- Responding to Ad-Hoc Client Requests
- Creating Recurring Client Newsletters
- Collaborating with Client Success Managers
- Client Support
- Live Chat Support
- Client Training
- Representing Mintel
Benefits
- Flexible start times and end times
- Generous annual leave
- Wider circle employee benefits
- Additional one day off to celebrate your birthday
- Membership in Employee Resource Groups
- Two days' leave per year to join local volunteering activities
- Mental health and wellbeing support via Modern Health App
- Beautifully designed offices
