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Openstack Technical Support Engineer
MirantisOregon, United States
Posted March 2, 2026
Full Time
About the Company
Mirantis offers strategic open-source infrastructure solutions, providing secure and reliable cloud-native platforms for virtual machines, containers, Kubernetes, and other services. With a strong focus on security features like FIPS-140-2 Encryption and DISA STIG readiness, Mirantis serves leading enterprises across diverse industries including Financial Services, Government & Education, Healthcare, Manufacturing, and Telecommunications. The company is known for its contributions to open-source projects and its commitment to empowering intelligent minds to solve complex problems.
Job Description
Mirantis is seeking an Openstack Technical Support Engineer to solve complex technical issues within large-scale customer cloud environments. The role involves troubleshooting, incident response, and problem management for one of Mirantis’ largest customers.
Requirements
- High school diploma or equivalent required; four-year degree preferred or equivalent experience with three or more years in a senior or Tier 3 systems administration role.
- Strong experience with OpenStack core services including Nova, Neutron, Cinder, Keystone, and Glance.
- Hands-on knowledge of Neutron networking, including OVS and OVN, VLAN and VXLAN, and SDN concepts.
- Experience with Cinder storage backends, including Ceph RBD and LVM.
- Strong Ceph experience, including troubleshooting cluster health, OSD and MON issues, performance tuning, and recovery operations.
- Working knowledge of Kubernetes architecture and troubleshooting containerized workloads.
- Advanced Linux system administration skills.
- Strong understanding of networking fundamentals.
- Excellent written and verbal English communication skills.
Benefits
- Competitive compensation package
- Strong benefits plan
- Opportunity to work with a leader in the cloud infrastructure industry
- Chance to work with open-source innovation