Support Specialist 1

As a Support Specialist I at MoeGo, you'll be a key member of the Customer Support team, helping customers successfully use our platform by delivering timely, empathetic, and effective support.

Requirements

• Manage customer support requests end-to-end across channels such as ticketing systems, live chat, and phone
• Troubleshoot and resolve common to moderately complex product issues independently
• Provide clear, friendly, and professional communication tailored to each customer's needs

Benefits

• Flexible benefit plans to employees and their family members at no cost
• 401(k) matching