This job is no longer accepting applications.
Customer Care Representative - WFH Washington DC
MTM, Inc.Washington, District of Columbia, United States
Posted February 26, 2026
35900 - 35900 USD
Full Time
About the Company
At MTM Health, we believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.
Job Description
Join Our Team at MTM Health and make a meaningful difference every day. As a Customer Care Representative, you'll handle inbound calls from Members, Clients, and Facilities, and work to remove barriers to care and improve lives.
Requirements
- Must currently reside in Washington DC
- 1 year of Call Center experience
- 6 months Customer Service experience
- Basic typing/computer experience with excellent navigational skills
- High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps)
- A quiet space within the home free of distractions including caretaking of any kind
Benefits
- Health, Dental and Vision Insurance
- Life and Disability Insurance
- 401(k) Retirement Plan with Company Match
- FSA and HSA Savings Plans
- Wellness Program with Incentives
- Voluntary & Ancillary Plans
- Paid Time Off and Holiday Pay
- Birthday Holiday
- Maternity/Paternity Leave
- Continuing Education Reimbursement Program
- MTM Perks Discount Program
- Career Development Programs