Customer Accounts Manager

The Customer Accounts Manager will manage account renewals, maintain customer information, and resolve issues related to lease agreements. They are responsible for renewing payment schedules, offering benefit of renewal payments, and providing excellent customer service. This role requires strong communication, organizational skills, and a commitment to achieving renewal goals.

Requirements

• Manage the customer accounts department, responsible for renewal payment process.
• Report directly to the General Manager.
• Monitor and recommend payment frequency changes to the General Manager.
• Document customer promises and update customer information.
• Maintain accurate customer classification.
• Complete and maintain weekly truck maintenance sheets.